Profound

Create technical documentation or a methodology page explaining how Profound detects and classifies brand mentions in LLM responses, including whether it uses exact string matching, semantic similarity/embedding models, or custom fine-tuned classifiers.

Create documentation explaining how Profound integrates with Shopify product catalogs for ChatGPT Shopping, specifically addressing whether merchants need to maintain a separate Google Merchant Center feed or if Profound can pull directly from Shopify.

Create a dedicated integrations page or documentation section that specifies sync frequency for HubSpot and Salesforce integrations, including whether data sync is real-time, hourly, or daily batch.

Create a dedicated data export or offboarding page that explicitly addresses: (1) whether customers can export historical data after cancellation, (2) supported export formats (CSV, JSON, etc.), (3) time limits for data retention post-cancellation, and (4) any data lock-in policies. Consider adding this to the FAQ or a 'Security & Compliance' section.

Create a dedicated partner/agency page or FAQ section that explicitly addresses white-labeling capabilities for dashboards and reports, including whether agency partners can replace Profound branding with their own.

Create a dedicated pricing page that clearly states minimum contract sizes, seat requirements, and which features (Profound Index, competitor benchmarking) are available at each tier. The current pricing information is scattered across blog posts and lacks specific thresholds for mid-size companies.

The API documentation mentions a single default rate limit (600 requests per hour) and suggests contacting support for higher limits, but does not specify whether Starter, Growth, and Enterprise plans have different rate limits. Add a pricing/plan comparison table to the API documentation or rate limits page showing specific limits per tier.

Add specific retention periods for backups and derived analytics in the Data Processing Agreement or Privacy Policy, including: (1) how long standard backups are retained after a GDPR deletion request, (2) whether derived analytics/models trained on personal data are purged or anonymized, and (3) specific timeframes for complete purging.

Add explicit details about the sample size for rankings (number of brands/queries included) on the Profound Index FAQ or methodology page.