scanned Apr 19, 2026500 of 1,539 pages

Fireflies

fireflies.ai

Fireflies is an AI-powered meeting assistant that transcribes, summarizes, and analyzes team conversations.

/100

Content answers—

Protocol plumbing—

Scored by asking 15 questions a buyer of a ai-ml product asks, then grading this site’s own pages: answered, hedged (partial or vague), or silent (no page answers it). How scoring works

15 buyer questions · graded against the site’s own pages

1 of 15 come back answered. 8 get a hedge. 6 meet silence.

1 answerable8 half-answers6 silent

Goes silent · pricing · high importance

I'm on the Pro plan and record about 50 hours of meetings monthly. How long does Fireflies keep my transcripts and recordings before they're deleted or archived?

Goes silent · getting-started · medium importance

How long does it typically take to get Fireflies fully set up for a 20-person sales team, including CRM integration and custom topic tracking? Is there a dedicated onboarding specialist?

This report is public. Own fireflies.ai? Claiming is free: crawl every page, re-audit as you fix, and track your score over time.

The fix queue

14 open questions, ordered by estimated payoff.

Point estimates are per fix under scoring v2. They are not additive to a promised total.

01pricing · importance highGoes silent+7 content pts est.

I'm on the Pro plan and record about 50 hours of meetings monthly. How long does Fireflies keep my transcripts and recordings before they're deleted or archived?

What the pages say

No page on the site addresses this.

The fix

Add explicit data retention periods for each plan tier (Free, Pro, Business, Enterprise) to the pricing page or a dedicated data retention FAQ. The current content only mentions storage limits (800 mins/seat for Pro) and auto-delete features for Enterprise, but not how long Pro plan transcripts/recordings are retained before deletion.

confidence high · Absent

02getting-started · importance mediumGoes silent+7 content pts est.

How long does it typically take to get Fireflies fully set up for a 20-person sales team, including CRM integration and custom topic tracking? Is there a dedicated onboarding specialist?

What the pages say

No page on the site addresses this.

The fix

Create a dedicated onboarding page or FAQ that specifies typical setup timelines for teams of different sizes, details the onboarding support options (dedicated specialist vs. self-service), and outlines the steps for CRM integration and custom topic tracker configuration.

confidence high · Absent

03operations · importance mediumGoes silent+7 content pts est.

If we decide to leave Fireflies, can we bulk export all our historical transcripts, recordings, and AI summaries in a structured format? Is there a self-service export or do we need support?

What the pages say

No page on the site addresses this.

The fix

Create a dedicated data export/exit page or FAQ section covering: (1) whether users can bulk export transcripts, recordings, and AI summaries when leaving, (2) available export formats, (3) whether export is self-service or requires support contact, and (4) any retention policies. Currently all retrieved content only covers importing INTO Fireflies, not exporting OUT.

confidence high · Absent

04integration · importance lowGoes silent+7 content pts est.

We use Microsoft Teams with live events for company-wide town halls. Can Fireflies join and transcribe Teams Live Events, or only standard scheduled meetings?

What the pages say

No page on the site addresses this.

The fix

Create a dedicated FAQ or documentation page that explicitly states whether Fireflies supports Microsoft Teams Live Events (town halls) versus standard scheduled meetings, as this is a distinct technical capability that buyers need to verify.

confidence medium · Absent

05operations · importance lowGoes silent+7 content pts est.

If someone on our team accidentally deletes an important meeting transcript, is there a trash folder or recovery window, or is it permanently gone immediately?

What the pages say

No page on the site addresses this.

The fix

Create a help center article or FAQ about data recovery, trash folders, or undo functionality for deleted transcripts. The current documentation covers how to delete transcripts via API but never addresses whether deletion is reversible or if there's a grace period for recovery.

confidence high · Absent

06support · importance lowGoes silent+7 content pts est.

We're comparing support levels. What's the actual response time SLA for Business vs Enterprise plans for critical issues where transcription completely fails?

What the pages say

No page on the site addresses this.

The fix

Create a dedicated support/SLA page that specifies response time commitments for Business vs Enterprise plans, with clear definitions of severity levels (e.g., 'critical: transcription completely fails') and corresponding SLAs.

confidence high · Absent

Hedged · 8 of 15 questions

A buyer gets something, then has to guess the rest. Expand any row for the evidence and the fix.

07We're a 3-person startup looking at the Business plan. Do we need to pay for a minimum number of seats, or can we subscribe with just 3 users?pricingHedges+7 pts est.

We're a 3-person startup looking at the Business plan. Do we need to pay for a minimum number of seats, or can we subscribe with just 3 users?

What the pages say

No page on the site addresses this.

The fix

The pricing page and terms mention per-seat pricing but do not explicitly state whether there is a minimum seat requirement for the Business plan. Add a clear statement on the pricing page or FAQ indicating whether teams can subscribe with any number of seats (e.g., 3) or if there is a minimum purchase requirement.

Where we looked: /terms-of-service, /blog/otter-pricing-plans, /pricing, /blog/ai-note-taker-for-teams

confidence medium · Vague

08Our executive assistant manages calendars for 5 VPs. Can Fireflies join multiple meetings happening at the same time under one account, or do we need separate licenses?limitsCollapsed+7 pts est.

Our executive assistant manages calendars for 5 VPs. Can Fireflies join multiple meetings happening at the same time under one account, or do we need separate licenses?

What the pages say

No page on the site addresses this.

The fix

Chunk 14 has a FAQ heading 'Is there a limit to how many meetings Fireflies can join?' which directly addresses the buyer's question, but the body content is truncated/missing and only shows setup steps. The crawler likely failed to expand this accordion or JS-collapsed section. The actual answer about concurrent meeting limits per account is not retrievable from the current chunks.

Where we looked: /integrations/videoconferencing/lifesize

confidence low · Collapsed

09Our healthcare clinic needs HIPAA compliance. Does Fireflies sign a Business Associate Agreement, and is that available on all paid plans or only Enterprise?securityContradicts itself+2 pts est.

Our healthcare clinic needs HIPAA compliance. Does Fireflies sign a Business Associate Agreement, and is that available on all paid plans or only Enterprise?

What the pages say

Fireflies does sign a Business Associate Agreement (BAA) for HIPAA compliance. However, the chunks contain contradictory information about which plans include BAA availability. One chunk states 'Complete PHI protection for healthcare with Business Associate Agreement - Enterprise only' [11], while another chunk describes a self-serve BAA signing process that appears generally available [5]. The BAA requires Private Storage to take effect [5].

The fix

Clarify on the BAA page whether the Business Associate Agreement is restricted to Enterprise plans or available on all paid plans. The mobile page says 'Enterprise only' but the main BAA page presents it as a self-serve process without plan restrictions.

Where we looked: /baa, /mobile

confidence medium · Contradictory

10We have international clients and meetings in Spanish, Portuguese, and Mandarin. Which languages does Fireflies transcribe with speaker identification, and which are just basic transcription?technicalHedges+2 pts est.

We have international clients and meetings in Spanish, Portuguese, and Mandarin. Which languages does Fireflies transcribe with speaker identification, and which are just basic transcription?

What the pages say

Fireflies supports Spanish and Portuguese with transcription, and claims to support 60+ or 100+ languages total including Mandarin (referenced as 'Chinese' in some chunks). However, the chunks do NOT specify which languages have speaker identification versus basic transcription only. The website states 'Fireflies identifies different speakers in meetings and audio files' as a general capability, but does not clarify if this applies to all languages or only specific ones.

The fix

Create a dedicated language support page that explicitly lists: (1) all supported languages, (2) which features work per language (speaker ID, diarization, auto-language detection), and (3) any limitations. Currently, speaker identification is mentioned as a global feature without language-specific confirmation.

Where we looked: /blog/fireflies-for-job-interviews, /blog/fireflies-vs-fathom, /blog/transcribe-voice-memos-on-iphone, fireflies.ai, /blog/migrate-transcripts-from-otter-to-fireflies-ai

confidence medium · Vague

11For compliance purposes, we need 95%+ transcription accuracy on technical discussions. Does Fireflies publish accuracy benchmarks, offer confidence scores, or have any accuracy SLA?technicalCollapsed+2 pts est.

For compliance purposes, we need 95%+ transcription accuracy on technical discussions. Does Fireflies publish accuracy benchmarks, offer confidence scores, or have any accuracy SLA?

What the pages say

Fireflies claims 90-95%+ transcription accuracy in marketing materials: one blog post states 'over 90% transcription accuracy' [2], another claims 'over 95% accuracy' [5], and a third states '95% accurate transcripts' [6]. The mobile app page claims '90%+ accurate transcripts' [14]. However, no formal accuracy benchmarks, confidence scores, or accuracy SLAs are published. The FAQ heading 'How accurate are the transcriptions from Fireflies?' [16] appears to be collapsed or empty in the retrieved chunk, showing only setup instructions rather than accuracy details.

The fix

Expand the FAQ accordion at https://fireflies.ai/integrations/videoconferencing/go-to-meeting to reveal the accuracy information. Consider publishing a dedicated accuracy/SLA page with formal benchmarks, confidence scores, and any accuracy guarantees for enterprise compliance use cases.

Where we looked: /blog/fireflies-vs-fathom, /blog/sales-motivational-quotes, /blog/how-to-transcribe-google-meet, /blog/best-android-apps, /integrations/videoconferencing/go-to-meeting

confidence medium · Collapsed

12We're building an internal dashboard using your API. What are the exact rate limits per minute and per hour, and do they differ between read operations and uploading audio?technicalHedges+2 pts est.

We're building an internal dashboard using your API. What are the exact rate limits per minute and per hour, and do they differ between read operations and uploading audio?

What the pages say

The chunks contain scattered rate limit information for specific mutations, but do not provide a comprehensive rate limit policy for the API overall. Found: (1) deleteTranscript mutation: 10 requests per minute [2][13]; (2) createLiveActionItem mutation: 10 requests per hour [4]; (3) addToLive mutation: 3 requests per 20 minutes [15]. No information found about read operation rate limits, per-hour limits for most operations, or whether upload operations have different limits. The pricing page mentions 'Rate Limits' as a feature but links to a help center article not captured in chunks [7].

The fix

Create a dedicated API rate limits documentation page that specifies: (1) default rate limits per minute and per hour for all API operations, (2) whether limits differ by operation type (read vs. write vs. upload), (3) whether limits differ by pricing tier, and (4) how to handle rate limit responses. Currently, rate limits are only documented incidentally in individual mutation error messages.

Where we looked: /graphql-api/mutation/delete-transcript, /graphql-api/mutation/delete-transcript, /graphql-api/mutation/create-live-action-item, /graphql-api/mutation/add-to-live, /pricing

confidence medium · Vague

13We sometimes have all-day strategy sessions or training workshops that run 6-8 hours. Is there a maximum meeting duration Fireflies can record, and does transcription quality degrade on long sessions?limitsHedges+1 pt est.

We sometimes have all-day strategy sessions or training workshops that run 6-8 hours. Is there a maximum meeting duration Fireflies can record, and does transcription quality degrade on long sessions?

What the pages say

Fireflies has recording duration limits that vary by plan: Free and Pro plans have a 2-hour recording limit, Business has 3 hours, and Enterprise has 4 hours. For 6-8 hour strategy sessions or training workshops, you would exceed these limits on all plans. The chunks do not mention whether transcription quality degrades on long sessions.

The fix

Add documentation about transcription quality on long sessions and provide guidance for users who need to record multi-hour events (e.g., whether they can split recordings or if longer limits are available on request).

Where we looked: /pricing

confidence high · Vague

14Your security page mentions SOC 2 compliance. Is that SOC 2 Type I or Type II, and when was your most recent audit completed?securityHedges+1 pt est.

Your security page mentions SOC 2 compliance. Is that SOC 2 Type I or Type II, and when was your most recent audit completed?

What the pages say

Fireflies.ai is SOC 2 Type II compliant. However, the date of the most recent audit completion is not provided in the retrieved chunks.

The fix

Add the date of the most recent SOC 2 Type II audit completion to the security page or trust center.

Where we looked: /pricing, /slack-assistant, /pricing, /business-terms

confidence high · Vague

What the pages already answer cleanly

1 of 15. Answered with enough specificity for a buyer to act on. This is the bar the queue above is chasing.

integrationAnswered

We use a niche CRM that isn't in your 100+ integrations list. Does your API support pushing meeting data to custom webhook endpoints so we can build our own sync?

What the pages say

Yes, Fireflies.ai supports custom APIs and webhooks. Multiple chunks mention 'custom APIs' as part of their integration offerings, and the documentation specifically references 'Create notifications using webhooks' as an additional resource. Specifically, chunk [4] states 'With 60+ integrations—including CRMs, ATS, Slack, Zapier, and custom APIs—Fireflies seamlessly fits into your workflow.' Similar language appears in chunks [14], [16], and [17]. Additionally, chunk [20] from the developer documentation explicitly mentions webhooks with a link to 'Create notifications using webhooks.'

Source: /apps/customer-support/technical-issue-tracker-ai-app, /apps/customer-support/escalation-tracker-ai-app, /apps/healthcare/follow-up-appointment-scheduler-ai-app, /apps/customer-support/customer-follow-up-timeline-ai-app, /graphql-api/mutation/add-to-live

confidence high · Answered

Ask this site’s index

Sitedex already serves fireflies.ai as an MCP endpoint. Ask fireflies.ai anything an AI agent might ask, and see what its index returns. (To score your own site, use the form below.)

Snippets & configs

For developers and the engineer-on-call: copy these into your tools or your site.

Files from this audit

Built from this crawl. Download or copy each, then install it at the path noted.

llms.txt

Built from this crawl. Install at /llms.txt so agents start here.

organization.json

Organization JSON-LD, pre-filled from this crawl. Wrap in a ld+json script.

server-card.json

MCP server card built from this crawl. Host at /.well-known/mcp/server-card.json.

webmcp.json

WebMCP discovery manifest built from this crawl. Host at /.well-known/webmcp.json.

MCP endpoint

https://mcp.sitedex.dev/s/fireflies-ai/mcp

The URL anyone's agent points at. Read-only; safe to share.

Claude Code

claude mcp add fireflies --transport http https://mcp.sitedex.dev/s/fireflies-ai/mcp

One command, then the agent has it.

Cursor / Continue

{
  "mcpServers": {
    "fireflies": {
      "url": "https://mcp.sitedex.dev/s/fireflies-ai/mcp"
    }
  }
}

Drop into mcp.json.

WebMCP: two parts

WebMCP-capable browsers run the widget at runtime. Crawlers without JS rendering need the discovery manifest to find your tool surface. Install both.

1 · Widget script

<script async src="https://sitedex.dev/widget.js"></script>

Drop in <head>. WebMCP-capable browsers (Chrome 146+ Origin Trial) call navigator.modelContext.provideContext() via this script.

2 · Discovery manifest

{
  "$schema": "https://wellknownmcp.org/schemas/webmcp.json",
  "name": "fireflies.ai",
  "tools": [
    { "name": "search", "description": "Search fireflies.ai's indexed content." },
    { "name": "get_page", "description": "Fetch a page from fireflies.ai as markdown." }
  ]
}

Host alongside the script at /.well-known/webmcp.json. Crawlers that don't render JS rely on this.

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